Keynote SPeaker

Dr. Susan Phelps

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Susan has worked for 15 years in Kentucky as a psychologist and educational consultant.  She has worked for the Evansville Vanderburgh School Corporation since 2010 as a psychologist, Director of Behavior Supports and Director of Neuroeducation. The primary focus of work has been developing systems and student level interventions that promote mental and social emotional health of all students to maximize learning and life outcomes. 

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Kelly Hartman

Insights Consulting

Kelly is the President and CEO of Insights Consulting.  She started out working as direct care staff in a group home in Muncie in 1990 because it would “look good on her resume.” Then, through a series of coincidences, she had the opportunity to learn from some of the most forward thinking, mentors in the field during the first wave of deinstitutionalization in our country. After empowering business development and system design in six states, Hartman founded Insights in 1996 to get back to the point of service delivery and work directly with people for life change, her true passion.

Much of what she has learned has been the result of the BEST teachers…those clients she works with face to face. She feels quite strongly that the best way to support someone is by focusing on their capabilities – not their disabilities. Building personal relationships with the people Insights supports and employs will always be fundamental.

Kelly’s clinical areas of expertise include: behavioral assessment, crisis- individual & family systems, co-occurring ID/DD with mental health challenges or complex health issues, culture change, issues around sexuality, and trauma.

When not at work, she is passionate about her twin 12 year old boys, spending time with family and friends, and philanthropy.

Other places you can find Kelly:

Outside the Box

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Kiimberly Ransom

Viable Educational Solutions

Kimberly Ransom is an education consultant with over twenty years of experience.  She received a Bachelor of Science in Elementary Education from the University of Oklahoma and holds a Master of Science in Teaching, Learning and Educational Leadership from Oklahoma State University. 


Throughout the years, Kimberly has worked as a teacher, teacher mentor and curriculum developer. 


After thirteen years of teaching, she left the classroom to pursue a career as a School Improvement Consultant.  In this role, she has provided services to more than twenty different school districts throughout the United States and virtual services to schools in Milan and Quebec. These experiences allowed her to hone consultative expertise in the areas of curriculum and assessment development, data analysis and instructional implications, school turnaround and school improvement.  


To date, Kimberly is most proud of her accomplishments in school improvement, where her services have helped schools increase student achievement.  

In her book, Anxiety Buster: A Guided Journal for Overcoming Stress, Kimberly demonstrates how she used journaling, prayer, and meditation to help her deal with a traumatic life-altering experience.  Her life's mission is to "Make a powerful impact on the world through prayer, teaching, and giving." 

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Michelle Oja 

IN Dept of Ed

Michelle is an Education Specialist for the Indiana Department of Education within the Office of Special Education. She is the Education Specialist overseeing transition planning (Indicator 13) as well as the Certificate of Completion, CTE, and Choice Schools.


She graduated from Nazareth College of Rochester with her bachelor’s degree in English and Inclusive Education and her master’s degree in Adolescent Education. Michelle recently moved from Virginia to Indiana.


Before coming to the IDOE, she was a special education teacher working with high school and middle school students for the past ten years.


Michelle is excited to work with teachers and administrators to support students with IEPs as they transition from school to adult life.

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Traci Tetrick

IN Department of Education

Traci Tetrick, Esq., is the Assistant Director of Special Education at Indiana Department of Education, Office of Special Education (OSE). In addition, Ms. Tetrick is the Virtual Learning Specialist for the OSE and serves on the school board for the Indiana School for the Blind and Visually Impaired.


Prior to working full-time for the IDOE, Ms. Tetrick served as a Special Education Mediator. She has taught grades K, 1, 5, and 6. Ms. Tetrick earned her B.A. in elementary education from Purdue University and her J.D., cum laude, from Indiana University McKinney School of Law.


While in law school, Tetrick served on the Executive Board of the Dean’s Tutorial Society, participated in Moot Court, Order of the Barristers, and interned at the Indiana Supreme Court, in former Chief Justice Shepard’s chambers.


In her free time, Tetrick enjoys spending time with her three children and exploring the great outdoors.


Chrystal Hines

Inner Beauty Program, Inc.

Chrystal Hines is a 37 year old proud mother, daughter, and wife.  She's a proud member of The People's Church under the leadership of Pastor Eli and Nakia Johnson.   A graduate from the University of Indianapolis, she majored in Education with a strong concentration in Science and Social Studies. Chrystal has worked in both IPS and Charter Schools at the middle school level. 


While teaching, Chrystal noticed that she was being pulled more toward the social arena of the children's lives thus developing The Inner Beauty Program, Inc.  This unique program caters to young ladies ages 8-18. 


Armed with a passionate purpose of creating life-changing experiences to ultimately change our urban communities, Hines has been blessed to create a team of professional women in Indianapolis to work with the youth on a daily basis.  She has also coupled with her husband, Kareem Hines, to provide a brother program, New BOY (New Breed of Youth) to mirror The Inner Beauty Program but cater to young males in need of services.


Dr. Jim Dalton

Damar Services, Inc.

Dr. Jim Dalton, Licensed Child Psychologist, is the President and CEO for Damar Services, Inc. in Indianapolis. Dr. Dalton has spent more than 27 years in the field of child and adolescent behavioral health in a variety of different roles. He has served as a clinical consultant, evaluator, researcher, and administrator over his career including being appointed by Indiana’s Governor as the Child Psychologist representative for the State’s Commission on Abused and Neglected Children. 


Dr. Dalton is the founder of Indiana’s credentialing and training authority (IN-AJSOP) for clinical, professional, direct care staff and foster parents working with children with sexual behavior problems and their families. He is the founder and Superintendent of Indiana’s first Public Charter School focused on the educational and behavioral needs of children with severe developmental and learning challenges. He is the founder and author Indiana’s Integrated Services Program (ISP) – an alternative fiscal and clinical approach for youth in need of intensive services.


Dr. Dalton completed his BA degree at Anderson University and his MA and doctoral degree at Spalding University in Louisville, Kentucky. He completed his pre-doctoral internship and post-doctoral residency at the Ohio State University School of Medicine. He is married to Jodi and is the father of 6 children.

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Gordon Homes CFP, CLU, ChFP, CASL

WestPoint Financial Group

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Kylee B. Hope

Director (DDRS)

Division of Disability and Rehabilitative Services

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Chief Peace Officer (CPO)


Gordon is a Financial Advisor with WestPoint Financial Group. He provides objective and customized insurance and investment strategies to help meet the financial needs of his clients. He aims to help clients achieve lifelong financial freedom by building long-term working relationships based on mutual respect, ongoing education and comprehensive planning.

Prior to joining WestPoint Financial Group, Gordon spent 35 years with MetLife as a Financial Planner, emphasizing his work as a Special Care Planner.

He says, “My passion to serve is born out of my personal journey as a parent of a child with special needs. I help families who have children or other dependents with special needs address the serious questions concerning their future well-being. I work together with parents or caregivers to help ensure lifetime care and quality of life.” He assists families with a myriad of issues including understanding and accessing public benefits, preserving benefit eligibility through Special Needs Trusts, and Guardianship concerns.


A frequent speaker at parent support group meetings and state conferences, he is nationally recognized in the area of Special Needs planning issues, contributing to articles in The Washington Post, The New York Times, and Kiplinger’s Personal Finance. He is also active in local communities as a member of over 20 support networks in Indiana and Kentucky.

April Ervin is Managing Partner/Chief Peace Officer of Sustainable Leadership, LLC - a mission-driven consulting firm dedicated to helping organizations sustain effective leadership and create healthy organizational cultures. The core mission is to address burnout, cultures of imbalance, high turnover, and low staff retention and prompt a paradigm shift toward strengthened leadership, empowered teams, and long-term sustainability. April has a special place in her heart for education and nonprofit leaders, but supports leaders and organizations in all sectors.

With more than 15 years of education and nonprofit leadership experience, April intimately knows the opportunities and challenges these leaders face. Like far too many leaders, she spent many years working to the point of exhaustion sacrificing self for the sake of mission. She supports her clients see there is another way. That it is possible to serve your purpose AND live a healthy, balanced and fulfilled life.

Core consulting support includes:

- Executive Transformation Coaching

- Leadership Team Professional Development  - Workshop Facilitation     
- Organizational Health Assessments

- Succession Planning

- Crises Management

April also has private sector experience with roles in management consulting, investment banking and communications. She received her undergraduate degree from Northwestern University and an MBA from the University of Michigan.

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Joan B. Reed, LCSW, ACSW, DCSW

Director of Operations

Community Health Network  

School Based Program

Joan is a Licensed Clinical Social Worker and has worked in the areas of health care, child welfare and education, both in California and Indiana. She has been involved with Community Health Network’s School-Based program since its inception in 1998.

Joan is a certified Relationship Effectiveness trainer. Joan is a member of the Indianapolis Crisis Response Team (I-CART), National Organization of Victims Assistance (NOVA), Resiliency In Stressful Events (RISE), and the National Association of Social Workers. Joan serves as a member of the Fisher’s Mental Health task Force.

Joan received her undergraduate degree from Anderson University and her Master of Social Work and Master of School Counseling from Indiana University.

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Erica Muhlenkamp, LCSW, LCAC

Community Health Netowrk

School Based Program

Erica Muhlenkamp, LCSW, LCAC has worked for Community Health Network Behavioral Health Services for 15 years. She serves as the Program Manager for the IPS Team in the School Based Program. She graduated with her MSW from Arizona State University and earned her Bachelor's in Psychology at Ball State University. She started her career as a therapist and has seen firsthand how trauma impacts all areas of a child’s life.


Prior to joining Community Health Network, she has experience in various settings including partial hospitalization, inpatient, prison setting, and college counseling center. She has advanced training in motivational interviewing, crisis intervention, and trauma. Erica has been a CPI instructor for the past 9 years. She is NOVA trained and is a member of ICART and RISE.


Erica is passionate about educating others on the impact of trauma and helping everyone see they have a role in helping youth, families and communities rise above their adverse experiences.

Kylee Hope is the director of Indiana’s Division of Disability and Rehabilitative Service. Ms. Hope oversees the strategic vision and direction of various state and federal programs impacting individuals with disabilities, including early intervention, vocational rehabilitation, and Medicaid home and community-based services. Ms. Hope has an extensive background in disability-related policy, including expertise in education, employment, community living, person- centered practices, leadership, advocacy, and system change.  Additionally, Ms. Hope is a board member for the National Association for State Directors of Developmental Disabilities Services. 


Prior to her current position, Ms. Hope served as the Director of the Bureau of Rehabilitation
Services. She previously worked in a variety of capacities involving disability policy at Ball State University, Indiana University School of Medicine, and the Indiana Department of Education.  She received her bachelor’s degree in special education from Purdue University and a J.D from Indiana School of Law-Indianapolis and is admitted to practice law in both districts in Indiana.


Ms. Hope’s demonstrated professional experience has given her a comprehensive perspective on a variety of aspects impacting individuals with disabilities. The entire career of Ms. Hope has been dedicated to increasing opportunities for individuals with disabilities to have healthier, more self-sufficient and independent lives.

Kara is an innovative special education teacher with 29 years of experience in K-12 education, as well as the lead trainer/speaker for Guiff Goodies For Education. She has been a resource teacher, interventionist, and co-teacher in general education classrooms and is currently an alternative education instructor at White’s Jr/Sr High. She is always looking for ways to engage students and likes to keep things as hands-on as possible. Kara loves keeping up with and learning new tech and teaching methods and is excited to share things with other educators.  

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Kara Guiff

Blended Learning and

Special Education Teacher 

MSD of Wabash County


Mary Baker-Boudissa

Project Specialist

Project SUCCESS Indiana

Mary Baker is a Project Specialist for Project SUCCESS in Indiana. Prior to coming to PCG, Mary served as an career and employment coach for adults. She is advocate for programs and services that improve educational opportunities for all students. She has over 15 years of experience in higher education, K-12 assessment, and leading training and professional development.


While working as Assistant Director for the Office of Charter School Research at Ball State University,  Mary coordinated academic growth assessments for charter schools throughout Indiana. She is active in promoting prevention of and raising awareness about sex trafficking and exploitation among parents, teachers, and healthcare workers.


Mary is a graduate of Harvard University and holds a Master of Arts in Educational Psychology. Additional areas of expertise include workforce development, diversity
and inclusion, and trauma-informed care and services.

Ali Litchfield

Associate Attorney

LewisKappes Attorneys at Law

Ali Litchfield joined the education law team after over eight years of practical experience in the education field.


While attending Loyola University Chicago School of Law, Ali was a Civitas Child Law Fellow. The Fellowship experience provided focused legal studies and practical experience on working with issues relating to children. Through the Legislation and Policy Clinic, Ali provided background research concerning truancy issues to streamline the legal framework surrounding proceedings against parents. This project also included drafting legislation which eventually was adopted into law. Ali also served in the capacity of guardian ad litem in cases with the Child Protection division as a component of her Child Law Clinic experience. Her law school internships included positions with the Rock Island County Circuit Court as a judicial clerk, a student-licensed practicing State’s Attorney’s intern, and a law clerk in a criminal defense and civil rights firm.

After earning her undergraduate degree in Secondary Social Studies Education from Indiana University Bloomington, Ali taught through the Teach for America Program in Chicago. While at IU, Ali remained an active member of the School of Education as the Indiana Student Education Association Treasurer and a participant in the teaching aboard program, Global Gateway of Teachers, which allowed her to complete a portion of her student teaching practicum in Kabula, Kenya.

Karen Glasser-Sharp

Director      Attorney 

LewisKappes Attorneys at Law

Karen Glasser Sharp is a director and a member of the firm's education law, litigation, and labor and employment practice groups.


She specializes in assisting school corporations and other public entities with educational and labor-related issues. Karen has extensive litigation experience representing schools and private entities, including employment discrimination matters, special education hearings, First Amendment issues, civil rights violations, and tort claims, among others.

She also has represented clients before the National Labor Relations Board and the Indiana Education Employment Relations Board.


She has experience representing employers and schools in arbitrations, mediations, administrative law hearings, state and federal court trials, and appeals. She is a frequent author and speaker, addressing a variety of topics regarding educating students with disabilities, complying with
educational laws and regulations, and addressing labor and employment issues.